Privacy Policy

Terms & Conditions and Privacy Policy

Last updated: 29 November 2025

1. Introduction

This combined Terms & Conditions and Privacy Policy (“Policy”) explains how KM Digital Marketing (“we,” “us,” “our”) operates this website and provides services, as well as how personal information is collected, used, and protected. By accessing or using kmdigitalmarketing.in, you agree to the terms described below and to any additional guidelines or rules posted on specific pages or services.

If you do not agree with any part of this Policy, please stop using the website and our services.

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2. About KM Digital Marketing

KM Digital Marketing is a digital services provider based in West Bengal, India. The agency offers, among other services:

• WordPress development
• UI and UX design
• Content writing and blogging
• Search engine optimization (SEO)

We work with both businesses and individual customers.

Contact details for any questions about this Policy or our services:

• Email: [email protected]
• Phone / WhatsApp: +91 9382059635

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3. Use of the Website

1. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.
2. You must not attempt to gain unauthorized access to the website, its servers, or any connected systems.
3. We reserve the right to suspend or terminate access for any user who violates these terms, abuses our services, or causes technical or security issues.

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4. Services, Plugins, and Payments

1. Descriptions of services, plugins, and pricing on the website are provided for general information and may change at any time without prior notice.
2. Free and paid WordPress plugins provided by us are offered “as is.” Compatibility with all themes, hosting environments, or third‑party plugins cannot be guaranteed.
3. Paid purchases are processed securely via Razorpay. All card, UPI, and other sensitive payment details are handled by Razorpay on its own secure systems; KM Digital Marketing does not store or have access to full payment information.
4. Any refunds, if offered, will be subject to our separate refund or service‑specific terms, which may be communicated on the relevant sales or proposal pages.

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5. Intellectual Property

1. All content on this website, including text, graphics, logos, icons, images, layouts, and code, is owned by or licensed to KM Digital Marketing, unless otherwise stated.
2. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the site or our plugins without prior written permission, except where clearly allowed (for example, screenshots used in reviews with proper credit).
3. You retain ownership of your own content shared with us, but grant us a limited license to use it as necessary to provide the requested services.

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6. Third‑Party Tools and Links

1. The website may include links to third‑party websites, plugins, or services (for example, hosting providers, analytics tools, social platforms). These sites are not controlled by KM Digital Marketing.
2. We are not responsible for the content, security, or privacy practices of third‑party websites or services. Visiting them is at your own risk and subject to their own terms and policies.

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7. Information We Collect

7.1 Information you provide directly

We may collect information when you:

• Fill out a contact or enquiry form (such as name, email, phone number, message).
• Purchase a free or paid WordPress plugin (such as name, address, contact number, email).
• Sign up for our newsletter (email address).
• Leave comments on blog posts (name, email, website URL, comment content).

This information is used to respond to your requests, deliver services or products, manage your account, send updates, and improve our offerings.

7.2 Information collected automatically

When you visit the website, standard technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring URLs

This is typically gathered using analytics tools (such as Google Analytics or similar services) to understand how visitors use the site and to improve performance and user experience.

7.3 Cookies and similar technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic and usage
• Improve website functionality

You can control or delete cookies through your browser settings. Disabling cookies may affect certain features of the website.

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8. How We Use Your Information

We may use your personal information to:

1. Provide and manage our services, plugins, and support.
2. Communicate with you regarding enquiries, purchases, updates, and administrative messages.
3. Send newsletters or marketing emails, when you have subscribed or otherwise given consent (you can unsubscribe at any time).
4. Improve the website, user experience, and service quality using analytics and feedback.
5. Detect, prevent, or address technical or security issues and comply with legal obligations.

We do not sell your personal information to third parties.

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9. Sharing of Information

We may share your information with:

1. Service providers such as hosting companies, analytics providers, email marketing tools, or payment processors (e.g., Razorpay) strictly for purposes of operating the website and delivering services.
2. Legal or regulatory authorities if required by law, court order, or to protect our rights, property, or safety, or that of others.

Any third party that processes your data on our behalf is expected to protect it and use it only for the agreed purpose.

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10. Data Retention and Security

1. Personal information is kept only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, or enforce agreements.
2. Reasonable technical and organizational measures are used to protect your information from unauthorized access, loss, or misuse, but no system can be guaranteed 100% secure.
3. You are responsible for keeping any passwords, login information, or access credentials you use with our services confidential.

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11. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we hold about you.
• Ask for corrections to inaccurate or incomplete information.
• Request deletion of your data where it is no longer needed, subject to legal or contractual obligations.
• Object to or restrict certain types of processing.
• Withdraw consent for marketing communications at any time (for example, by unsubscribing from emails).

To exercise these rights, you can contact us at [email protected].

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12. Children’s Privacy

Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us so it can be removed.

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13. Changes to This Policy

We may update this Policy from time to time to reflect changes in our business, services, or applicable laws. The “Last updated” date at the top will show the latest revision. Continued use of the website after any changes means you accept the updated Policy.

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14. Governing Law and Jurisdiction

This website and Policy are governed by the laws of India. Any disputes arising out of or related to the use of the website or our services shall be subject to the exclusive jurisdiction of the competent courts in West Bengal, India.

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15. Contact

If you have any questions, concerns, or requests regarding these Terms & Conditions or our Privacy Policy, please contact:

KM Digital Marketing
Email: [email protected]
Phone / WhatsApp: +91 9382059635