Driving Results for Forward-Thinking Companies

Subscribe to receive actionable strategies, growth tips, and industry insights delivered straight to your inbox.

Privacy Policy

Effective Date: September 12, 2025  |  Last Updated: April 1, 2026

This page sets out the Privacy Policy and Terms & Conditions (“Agreement”) that govern your use of the website kmdigitalmarketing.in and all services provided by KM Digital Marketing®. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

If you do not agree with any part of this Agreement, please discontinue use of the website and our services immediately.

1. About KM Digital Marketing

KM Digital Marketing® is a professional digital marketing agency based in Kandi, Murshidabad, West Bengal, India. We are a registered trade name operating under Indian commercial law. Our website is located at https://kmdigitalmarketing.in.

We specialise in helping businesses and individuals build and grow their digital presence through a range of services including website development, search engine optimisation (SEO), content writing, email marketing, social media management, and paid advertising management.

Contact Information:

2. Our Services

KM Digital Marketing® offers the following services to clients across India and internationally:

  • WordPress Website Development: We design and develop fast, responsive, and SEO-optimised WordPress websites tailored to your business requirements.
  • Web Development: Custom web development using HTML, CSS, JavaScript, React, and MongoDB for clients who need solutions beyond WordPress.
  • Search Engine Optimisation (SEO): On-page, off-page, technical, local, and content-based SEO strategies to improve your visibility on Google and other search engines.
  • Answer Engine Optimisation (AEO): Optimising content to appear as direct answers in AI-powered search tools including Google SGE, Perplexity, and similar platforms.
  • Generative Engine Optimisation (GEO): Structuring and formatting content so that AI tools like ChatGPT and Google Gemini are more likely to cite and reference your brand.
  • Content Writing and Blogging: Original, SEO-optimised blog articles, website copy, product descriptions, and educational content for brands and individuals.
  • Email Marketing: Strategy, design, and execution of email marketing campaigns using platforms including Mailjet and Brevo.
  • Social Media Account Management: Management of social media profiles across platforms including Instagram, Facebook, and LinkedIn to grow your audience and engagement.
  • Meta and Google Ads Management: Planning, launching, and optimising paid advertising campaigns on Meta (Facebook and Instagram) and Google Ads for measurable ROI.

All services are provided subject to a separate service agreement, proposal, or engagement letter. The descriptions on this website are for general informational purposes and may be updated without prior notice.

3. Eligibility and Account Use

By using this website or engaging our services, you confirm that:

  • You are at least 18 years of age, or you have the consent of a parent or legal guardian.
  • You have the legal authority to enter into binding agreements and to accept these terms on behalf of yourself or any organisation you represent.
  • The information you provide to us is accurate, current, and complete.

We reserve the right to refuse service to anyone who violates these terms or engages in conduct that we determine, in our sole discretion, to be harmful, fraudulent, or contrary to the interests of our business or our clients.

4. Acceptable Use of the Website

You agree to use the kmdigitalmarketing.in website only for lawful purposes and in a manner that is respectful to other users and consistent with all applicable laws and regulations. You must not:

  • Use the website to transmit any unsolicited commercial communications, spam, or malicious content.
  • Attempt to gain unauthorised access to the website, its backend systems, servers, databases, or any connected systems or networks.
  • Introduce or attempt to introduce any virus, malware, ransomware, or other harmful code.
  • Use automated tools, bots, or scrapers to access, copy, or extract content from the website without our prior written consent.
  • Impersonate KM Digital Marketing, its team members, or any other person or organisation.
  • Use this website to engage in any activity that is defamatory, fraudulent, discriminatory, or otherwise illegal under Indian law or the laws of any other applicable jurisdiction.

We reserve the right to terminate access, block IP addresses, and take legal action where any of the above is violated.

5. Service Terms, Payments, and Refunds

5.1 Service Agreements

All client engagements are governed by a separate written agreement, proposal, or statement of work provided before the commencement of any project. The terms in that document, in combination with this Agreement, form the full understanding between KM Digital Marketing and the client.

5.2 Pricing and Changes

All prices, packages, and service descriptions published on this website are indicative and may be updated at any time without prior notice. The actual price applicable to your project will be confirmed in writing before any work begins.

5.3 Payments

Payments for our services may be processed via bank transfer, UPI, or through our payment gateway partner Razorpay. All payment information entered on third-party payment pages is handled securely by those platforms. KM Digital Marketing does not store or have access to your full card or payment details.

5.4 Refunds

Refund eligibility is determined on a per-project basis and will be communicated in the relevant service agreement. In general:

  • Advance payments for services already commenced are non-refundable unless otherwise agreed in writing.
  • For Website Development, the hosting and domain costs cannot be refunded cause we are dependednt to the third party hosting provider like Hostinger.
  • If we are unable to deliver the agreed scope of work due to reasons on our end, a partial or full refund may be offered at our discretion.
  • Dissatisfaction with creative direction that has been approved in an earlier stage does not qualify for a refund.

5.5 Delays and Deliverables

Project timelines are estimates and may be affected by delays in client-provided materials, approvals, or feedback. KM Digital Marketing is not liable for delays caused by client-side actions or inactions.

6. Information We Collect

6.1 Information You Provide to Us

We collect information when you voluntarily interact with us. This includes when you:

  • Submit a contact or enquiry form (name, email address, phone number, message content)
  • Request a free consultation or quote (name, business details, contact information)
  • Subscribe to our newsletter (email address)
  • Leave a comment on a blog post (name, email address, website URL, comment content)
  • Engage our services (billing details, project-related communications)

6.2 Information Collected Automatically

When you visit our website, certain technical information is collected automatically. This may include:

  • IP address and approximate geographic location
  • Browser type, version, and language settings
  • Device type (desktop, mobile, tablet)
  • Pages visited, time spent on each page, and navigation path
  • Referring website or source (e.g., how you arrived at our website)

This data is collected using analytics tools such as Google Analytics 4 to help us understand how visitors use our website and to improve its performance and content.

6.3 Communications Data

If you contact us by email, phone, or WhatsApp, we may retain a record of that communication for the purposes of providing support, resolving disputes, and improving our services.

7. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide the services you have requested.
  • To send transactional communications, invoices, project updates, and service-related notices.
  • To send marketing and newsletter communications where you have subscribed or given consent. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
  • To analyse website usage, improve content quality, and enhance user experience.
  • To detect, investigate, and prevent security incidents, technical issues, and fraudulent activity.
  • To comply with applicable legal obligations under Indian law.

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

8. How We Share Your Information

We may share your information in the following limited circumstances:

  • Service Providers: We work with trusted third-party providers to operate our website and deliver services. These include hosting providers (Hostinger), analytics platforms (Google Analytics), email marketing tools (Mailjet, Brevo), and payment processors (Razorpay). These parties are permitted to use your data only for the specific purpose of providing their service to us.
  • Legal Compliance: We may disclose your information if required to do so by law, regulation, court order, or at the request of a government authority in India or any other applicable jurisdiction.
  • Protection of Rights: We may disclose information where we believe it is necessary to protect the rights, property, or safety of KM Digital Marketing, our clients, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, client data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function correctly. These cannot be disabled.
  • Analytics Cookies: Used to collect anonymous data about how visitors use the website (e.g., Google Analytics). This helps us improve content and performance.
  • Preference Cookies: Allow the website to remember your settings and preferences (such as language or display preferences).
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements. These may be set by third-party platforms such as Google or Meta if you have visited our site through an ad.

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you before a cookie is stored. Please note that disabling certain cookies may affect the functionality and user experience of this website.

10. Data Retention and Security

We retain personal information for as long as is necessary to fulfil the purposes described in this Agreement, unless a longer retention period is required or permitted by law. Specifically:

  • Enquiry and contact form data is retained for up to 24 months or until the purpose is fulfilled.
  • Client project data and communications are retained for up to 5 years for business record-keeping purposes.
  • Newsletter subscriber data is retained until you unsubscribe.
  • Website analytics data is retained as per the retention settings of the analytics platform used (typically 14 months for Google Analytics 4).

We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include secure HTTPS connections, restricted access controls, and working only with reputable third-party service providers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Under applicable Indian law (including the Digital Personal Data Protection Act, 2023, where applicable) and other relevant privacy regulations, you have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Correction: You may ask us to correct inaccurate or incomplete personal information.
  • Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal obligations.
  • Right to Withdraw Consent: Where processing is based on consent (e.g., newsletter subscriptions), you may withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.
  • Right to Object: You may object to processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

12. Third-Party Links and Tools

Our website may contain links to third-party websites, tools, platforms, and services. These include but are not limited to hosting providers, YouTube (for embedded videos), social media platforms, and affiliate partner websites.

KM Digital Marketing is not responsible for the content, security practices, or privacy policies of any third-party websites. The inclusion of a link on our website does not constitute an endorsement or recommendation of that website or its content. Visiting third-party websites is at your own risk and is subject to their respective terms and privacy policies.

We embed videos from YouTube on our blog pages for educational purposes. These videos are the property of their respective creators and channel owners. All copyright and intellectual property rights in those videos remain with their original owners. We reference and acknowledge original creators wherever applicable.

13. Affiliate Disclosure

KM Digital Marketing participates in affiliate marketing programs. This means that some links on our website, blog posts, and other content may be affiliate links. When you click an affiliate link and make a purchase, we may earn a commission from the merchant at no additional cost to you.

We are a participant in the following affiliate programs, among others:

  • Amazon Associates (Amazon India and Global)
  • Hostinger Affiliate Program
  • Other digital product and SaaS affiliate programs

Our affiliate relationships do not influence the editorial integrity of our content. We only recommend products and services that we genuinely believe are useful to our readers. All affiliate content is disclosed at the beginning of any page or post that contains affiliate links. This disclosure is in compliance with the guidelines of the Advertising Standards Council of India (ASCI) and the Federal Trade Commission (FTC) guidelines applicable to international audiences.

14. Disclaimers and Limitation of Liability

14.1 Content Accuracy

The information provided on kmdigitalmarketing.in is for general informational and educational purposes only. While we make every effort to ensure accuracy, we make no warranties — express or implied — about the completeness, reliability, or suitability of the information for any particular purpose. Any reliance you place on the information on this website is strictly at your own risk.

14.2 No Professional Advice

Nothing on this website constitutes legal, financial, tax, or professional advice. For matters requiring professional expertise, please consult a qualified professional in the relevant field.

14.3 Limitation of Liability

To the maximum extent permitted by applicable law, KM Digital Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, including but not limited to loss of revenue, loss of data, or loss of business opportunity, even if we have been advised of the possibility of such damages.

14.4 Service Availability

We do not guarantee that the website will be available at all times or that it will be free from errors or interruptions. We reserve the right to suspend or discontinue the website or any service at any time without notice.

15. Children’s Privacy

Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take prompt steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

16. Changes to This Agreement

We may update this Privacy Policy and Terms & Conditions from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page. In cases of significant changes, we may also notify registered users or newsletter subscribers via email.

Your continued use of the website after any changes have been posted constitutes your acceptance of the revised Agreement. We encourage you to review this page periodically to stay informed of any updates.

17. Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of the Republic of India, including the Information Technology Act, 2000 and its amendments, the Digital Personal Data Protection Act, 2023, the Indian Contract Act, 1872, and all other applicable statutes.

Any dispute, claim, or controversy arising out of or relating to this Agreement or the use of our website shall be subject to the exclusive jurisdiction of the competent courts located in Murshidabad, West Bengal, India.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy and Terms & Conditions, please contact us through any of the following:

KM Digital Marketing®
Kandi, Murshidabad, West Bengal, India
Email: [email protected]
Phone / WhatsApp: +91 9382059635
Website: https://kmdigitalmarketing.in

© 2026 KM Digital Marketing®. All rights reserved.

Important updates waiting for you!

Get Important and Offers updates through your email !!!